Privacy Policy

Last updated: November 12, 2025

Peak Potential Solutions, LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website, booking system, email communications, and coaching engagements.

By using our services or submitting your information, you agree to the terms outlined below.

We collect information that helps us deliver coaching, consulting, and project management services effectively, including:

• Name, email address, phone number, and contact details.
• Scheduling and service preferences submitted through Microsoft Bookings or similar tools.
• Payment and invoicing information (processed securely via third-party payment providers).
• Optional information shared during coaching sessions or assessments.

Your information is used to:

• Schedule and manage coaching or consulting appointments.
• Communicate regarding services, payments, and scheduling updates.
• Deliver contracted coaching or consulting services.
• Issue invoices and maintain accounting records.
• Comply with professional credentialing or audit requirements (including the International Coaching Federation [ICF]).
• Maintain internal business records and improve our services.

We do not sell or share your information with third parties for marketing purposes.

We retain client records only as long as necessary to fulfill the purposes above or to meet professional and legal requirements.

All data is stored securely within reputable systems such as Microsoft 365 and related platforms protected by encryption and password-secured access.

We may use trusted third-party platforms to support business operations and service delivery, including:

• Microsoft 365 and Microsoft Bookings – for scheduling, email communication, and document management.
• GoDaddy Payments – for secure online payment processing. Payment details entered during checkout are encrypted and processed directly through GoDaddy’s secure servers. Peak Potential Solutions, LLC does not store or have access to your full credit card information.
• Email and marketing providers – to send client communications, newsletters, or service updates.

Each of these providers maintains its own privacy and data security policies. We encourage clients to review GoDaddy’s privacy policy for details on how payment information is handled and protected:

🔗 https://www.godaddy.com/legal/agreements/privacy-policy

You may:

• Request access to or correction of your information.
• Withdraw consent or request deletion of your data, subject to recordkeeping or legal requirements.
• Contact us at any time with privacy questions at admin@peakmypotential.com.

We may update this Privacy Policy periodically. The most current version will always be available on our website.

Peak Potential Solutions, LLC

Virginia Beach, VA

📧 admin@peakmypotential.com